We can protect your bike(s) and accessories for theft, loss, and damage when you’re travelling abroad, riding in sportives or races and much more - see our cover modules below.
In addition to replacing your insured gear as new if it's stolen or damaged, we’ll also pay up to £200 towards renting a bike whilst you’re waiting for yours to be repaired or replaced by us and assessment, labour and shipping costs.
Traveling around the world
Your gear is covered globally for up to 120 consecutive days.
Soon we’ll give you the choice whether you have UK only cover for some or all of your bikes.
We divide your policy up into “cover modules’ - pretty soon we’ll let you choose which cover modules you want for each of your bikes.
For even more information, you’ll find details of your cover in the policy wording.
As always, if you need help, or have a question, contact us.
Here is a full list of cover modules;
Theft from home
You’ll be covered for theft of your insured gear from your home.
Your home is the address where your bicycle is usually kept as shown on your policy schedule.
We’ll also cover your gear whilst it's in a private storage location.
What’s a private storage location?
A private storage location is a secure, locked location, the access to which is controlled solely by you. So your bike would be covered in a locked shed in your garden, not just inside your home.
If you’re travelling with your bike, we’ll consider wherever you’re staying to be your home temporarily for up to 120 days.
You don’t have to lock your bike when your bike is at your home or in a private storage location but of course we hope that you consider the Laka Collective as a whole when thinking about the security of your bike.
What’s not covered by the “theft from home” module;
We won’t provide any cover under this module for theft from any storage location that is not private, locked and secure.
If you keep your bike in a communal bike storage location e.g. under your block of flats or in a bike park at work, we wouldn’t consider those to be part of your home or private storage location and so cover would be provided by the “theft away from home cover” and you’ll need to lock your bike with a Sold Secure Gold lock.
Theft away from home cover
We’ll cover theft of your bicycle away from your home or private storage location.
Whenever you leave your bike unattended away from your home or a private storage location you’ll need to secure your bike to an immovable object using a Sold Secure Gold-Rated lock.
We’ll also cover your unlocked bicycle when it is in the designated holding pen or transition area of an organised triathlon or cycling event in which you are participating.
When you leave your bike unattended away from your home or private storage location, you’ll need to think about whether you’re leaving it in a “communal” or a “public” storage location.
What’s a communal storage location?
A communal storage location is “A secure location, access to which is limited and controlled, but not solely by you” - this might include a bike hanger on the street that is used by you and your neighbours or a shared bike park as part of your block of flats or at your office.
Unlocked in transition areas of triathlons
We understand that things can get hectic during triathlons and you can't unlock your bike when every second counts. Because transition areas are usually well-guarded you won’t need to use a lock. This extends to the pits at cyclocross races too, for our mud-loving family.
What’s a public storage location?
A public storage location is “any location that is not secure, access to which is not controlled and that is in the open and / or publicly accessible” - this will include any time you leave your bike on the street and might include if you leave your bike locked at the station whilst you’re at work.
Note - you will have no cover for theft when your bike has been “abandoned” even if it has been locked to an immovable object using a Sold Secure Gold lock.
We would consider your bike to have been abandoned if it is left unattended in a public storage location for more than 24 consecutive hours.
What does unattended mean?
We have to judge the circumstances of each claim independently but as a rule of thumb, if you aren’t capable of attempting to prevent the theft of your bike, we’d consider it to be unattended. But don’t worry, we’re not saying you have to put yourself in danger and try to stop a thief!
What’s an immovable object?
An immovable object is any fixed or solid object not capable of being undone, removed with or lifted under/over the bicycle, except through the use of specialist tools or equipment.
What about accessories?
Your clothes and accessories are covered for theft away from your home - if your clothes or accessories are stolen you’ll need to report the theft to the police and submit the crime report reference no. as part of your claim.
We can use that crime reference number to verify the details of your theft.
What if I was mugged?
We hope this never happens to you…. but if it does then we’ve got your back - you’ll need to report the theft to the police and submit the crime report reference no. as part of your claim.
What’s not covered by the “theft away from home” module;
We won’t provide any cover under this module if your bike is left unattended and hasn’t been secured to an immovable object using a Sold Secure Gold lock.
We won’t provide any cover if your bike has been abandoned i.e. if it is left unattended in a public storage location for more than 24 consecutive hours.
We won’t provide any cover unless you’ve reported the theft to the police and provide us with a crime reference number when submitting your claim.
You’re covered when someone else (e.g. an airline or a courier) loses your gear while it is in their custody.
We need to see evidence of the agreement between you and the third party or the third party’s acknowledgement for loss of your gear.
Sometimes bad things happen to good people - whether it's a traffic accident or a crash on the trail.
We’ll cover damage to your insured gear that impacts its function.
We cover damage that is the result of an accident. We do cover accidents that occur during amatuer races but not under this module, that comes under the Race Damage cover module.
Please be aware that we won’t cover any damage that occurs gradually through the normal use of your insured gear, what we call “wear and tear”. So if your chain wears out or you get a puncture that’s on you… but check out the Emergency Travel Expenses section - we’ll cover the costs of getting you home if you run out of inner tubes and you’re stranded!
What does “function” mean!?
If your bar tape is ripped - it doesn’t function as it’s supposed to.
If your brake hood has been scratched so it's uncomfortable to hold, that too doesn’t function as it's supposed to.
If your frame has been damaged so that it’s strength has been compromised (even if it might not look like much) then it certainly doesn’t function!
We might ask you to take your bike to a mechanic of your choice to get the damage assessed, we’ll cover the costs of course.
Soon you’ll be able to choose to have cover for scuffs and blemishes under the “superficial damage” module.
Whenever someone intentionally breaks your gear, we'll get it fixed or replace it.
We’ll cover accidental damage to your insured gear that occurs during a race. Racing is unpredictable and anything can happen.
Unfortunately we can’t cover you in any race where you’re getting paid to participate.
Emergency Travel Expenses
Ever hit the deck in the middle of nowhere and struggled to get home? We know how much that sucks. That's why we’ll cover up to £200 towards the cost of you completing your journey - if you need to jump in a taxi or on a train we’ve got you covered.
Superficial Damage - coming soon
This isn’t covered yet but soon we’ll give you the chance to add the cover.
The superficial damage cover module will cover damage to your bike that doesn’t impede its function - think scratches to your custom paint job or a scrape on your carbon rims.
We can’t cover any damage that occurs gradually through the normal use of your insured gear, what we call “wear and tear”.
As always, if you need help, contact us.