Through its revolutionary online marketplace, DASH enables customers to shop bikes, e-bikes, all-inclusive subscriptions, bike-sharing rentals, pre-owned bikes, clothing and accessories from amazing brands.
From the launch of its subscription product, DASH selected Laka as the preferred bike insurance partner. With hundreds of bikes in the fleet, DASH required a flexible and easy-to-access insurance solution. The main objective was to provide DASH riders with best-in-class theft and damage coverage.
To provide DASH customers with the best possible experience when dealing with bike damage or theft, Laka Insurance was embedded into the subscription costs, making the decision to activate an easy one. Laka aimed to implement this integration as fast as possible while keeping operational costs low.
“The service and support provided by Laka has been nothing short of excellent. They are knowledgeable, professional and friendly in an industry that can otherwise feel faceless and impersonal. Claims have always been settled quickly, allowing us to keep our customers happy, and most importantly, out on the road!” - DASH
