When you make a claim, we ask you to record a video statement . Not to worry if you aren't looking your best, or if it isn't your day, we are mainly interested in what you say!

To make the claims process quicker, please make sure to include as much of  the following as possible :

  • Which bike and / or  accessories you are claiming for (please list each part: make, model, colour and size)
  • When the incident happened
  • Where the incident happened
  • How the incident happened
  • If someone else was involved in the incident
  • Where the bike/accessories are located now

Happy filming! 🎬